Fresh Roses From Ecuador Directly From The Farm
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MR Roses Flower Company - Shipping Information

SHIPPING OVERVIEW

Mr Roses ships high quality fresh-cut roses free of charge using FedEx's Priority Overnight Services. Once you place your order the roses are cut, treated, boxed and shipped to our centralized distribution center in Miami, Florida. Your roses are then shipped with FedEx's Priority Overnight service anywhere in the continental USA.

WHERE WE DELIVER

All of our rose boxes include FedEx shipping using Priority Overnight to anywhere in the continental USA. For delivery to Alaska, Hawaii, and Puerto Rico, additional costs apply, click here for details. We also offer delivery to Canada, click here for details. We currently do not offer shipping to any other international destination.

WHEN WE DELIVER

You can schedule delivery of your roses from Tuesday to Saturday. You will receive your order by 6:00 pm on the scheduled day of delivery. Saturday delivery carries an additional charge of $12.50.   We do not offer Sunday or Monday deliveries.

WHEN TO PLACE ORDER

The minimum amount of days needed to place your order for delivery is 7 days. You can place your order a maximum of 60 days prior to your event.

If you are planning an event and feel you need to process your roses in preparation for your event (hydrate, and let them open) we recommend that you place your order to arrive two days before your event.

FEDEX TERMS

TRACKING

By providing us with a valid email address, FedEx will provide a tracking number either on the day you are to receive your order or the previous day. This number will allow you to track your package online at www.fedex.com. We are not responsible for the availability of the FedEx website.

SERVICE AVAILABILITY BY AREA

Please make sure your delivery address is correct and complete.  (Please review FedEx's shipping policies.  FedEx requires you supply your phone number and will not ship to P.O. boxes.)  You will be assessed a $15.00 fee per shipment if a shipment has to be rerouted by request or due to incomplete shipping information.  Only one reroute will be allowed per shipment.

Confirming service availability and estimated delivery time for your area can be done by calling 1-800-GO-FEDEX, providing the customer representative with your 5 digit zip code, and informing them that you are expecting a Priority Overnight Package, or you can go online to www.fedex.com

If you do not receive your order, we must be informed within 48 hours of scheduled delivery time. Since flowers are perishable and affected by weather and climate, we ask that customers or their representatives be present at time of delivery.  This will guarantee that your flowers are not left unattended or sent back for next day delivery.

Limited Saturday deliveries are available. Please contact FedEx to verify that delivery is available in your area on Saturday prior to placing an order.  Confirming service availability can be done by calling 1-800-GO-FEDEX andproviding the customer representative with your 5 digit zip code.

If you wish to receive over 1000 roses we can make our strategic partners in air and ground transportation both in the US and internationally which offer good value.

INTERNATIONAL SHIPPING

We can send roses to other countries other than the USA. At the present time we only offer free shipping to the cities within the Continental USA.

Please contact us for shipping rates to these destinations to sales@mr-roses.com   please indicate on the subject of the email the country or city you wish to get or send roses, so a Mr Roses' representative can get back to you with this information.

Once you have contacted us for rates, you could place your order of roses via email; you will have to indicate: the number of stems (they come in bunches of 25 roses), the color (you can mix colors in one box please see "all products" from our site, select the size, the date you need to get the roses, and the shipping information.

For billing information please click here to download a One Time Credit Card Authorization Form (PDF)

Fill out the credit card form, and send it back to us via fax to 305-672-1286 the same day you are placing your order via email. As soon as we get your email with your order, we will send it to our farm in Ecuador, then we will send you, via email, an invoice that will include the cost of the roses and the shipment.

We will charge your credit card the day we ship the roses from Ecuador.  

We will send you the FEDEX tracking number via email.

If you have any questions please contact us by email:   sales@mr-roses.com or by phone (774) 221-7267